Derby-based Tidyco, trusted supplier of hydraulic and pneumatic products and services has successfully retained a contract with Toyota Material Handling.
Tidyco Hose Doctor Division has been maintaining on-site hydraulics at the Toyota Material Handling forklift facility in Melton Mowbray, Leicestershire since 2011.
The firm was recently required to undertake a competitive tender exercise and has been successful in retaining the contract.
Mark Newman, divisional manager for Tidyco Hose Doctor was instrumental in compiling all necessary documentation so as to submit a compelling tender bid proposal.
Mark says; “Renewing the Toyota Material Handling contract is fantastic news for Tidyco. We have developed a strong partnership with the client over the years and I am delighted to be able to continue providing the facility with a best in class customer service.”
Tidyco Hose Doctor supplies Toyota Material Handling with an on site container, bespoke range of hose & fittings, swaging machine, saw and all other necessary equipment required to carry out hydraulic overhaul work. Having an on site container cuts down waiting time for part delivery whilst ensuring immediate engineer availability.
Tidyco has an on site presence each and every working day, engineers are continuously on-hand to replace hoses to pattern as per customer requirements.
In addition to the on site container Tidyco supplies Toyota Material Handling with a dedicated online portal allowing the client to obtain job sheets and input purchase order data for work carried out. The portal saves downtime on chasing paperwork as all the data and information is stored securely online.
Furthermore, Tidyco has recently been accredited with the Government fuelled Cyber Essentials certification, providing Toyota Material Handling with added peace of mind regarding data protection and cyber security.
The Tidyco Hose Doctor division also operates a 24/7/365 days a year mobile hose replacement service within the East Midlands and South Yorkshire areas. Coverage ranges from Sheffield to Northampton, across the Lincoln area and over to Stafford – in addition to this Tidyco Hose Doctor can also offer the National Hose Doctor Partnership Network.