The Oberoi Business Hub has further strengthened its ability to support business growth with the purchase of an established player in the call handling industry.
Call Answering Service, which has been operating successfully for the last 17 years, has been acquired in a seamless transaction which sees its staff relocate to the Derby-based business hub from where they will continue to act on behalf of existing clients whilst new investment will see their service capabilities expand.
Call Answering Service already deal with over one-hundred clients spanning across the UK and Europe, and provide professional telephone answering, mailing and virtual PA services to businesses of all sizes. With new investment which includes a new high-tech telephony system and revised processes and services the aim is to increase the client base to 500 over the next few years.
The ability to outsource back office procedures such as telephone answering and secretarial services enables businesses to portray a greater presence in their marketplace, allows key staff members to be focused on gaining new contracts and facilitates rapid business growth. With the Oberoi Business Hub already offering serviced office space and virtual office services, the acquisition of Call Answering Service increases its offering of being a launch pad for business success.
Commenting on the acquisition, founder of the Oberoi Business Hub and leading entrepreneur Kavita Oberoi said:
“The acquisition of Call Answering Service is the perfect fit for what we’re trying to achieve at the Oberoi Business Hub. The Hub already provides business support, virtual office services and affordable workspace to help businesses to grow, and the addition of an established call handling service further strengthens the case for business owners to use the facilities available there.
“Having only officially opened in December 2012 the Hub has already achieved great occupancy of its serviced offices and has been inundated with clients using its virtual office services, so this latest acquisition increases its capabilities in a competitive marketplace and really does mean that the Oberoi Business Hub is the first stop for entrepreneurs who are serious about achieving business success.”
The previous owner of Call Answering Service Susie Seui , who will be staying with the business for the next 3 months, added:
“With a growing demand for the services we offer from businesses looking to expand in an affordable and sensible manner, the timing is perfect for Kavita and her business hub to take Call Answering Service to new levels. The service does indeed sit perfectly alongside what the hub already offers and fits perfectly with its ethos of supporting business growth, which all means exciting times certainly lay ahead for existing and new clients of the business”
For further information about the Oberoi Business Hub please visit www.oberoibusinesshub.co.uk