National awards success for Castle Donnington teams

Leicestershire specialists in the insurance claims industry have beaten off nationwide competitors to win a a host of awards in a scheme aiming to recognise commitment, expertise and teamwork.

The annual awards ceremony – which is now in its seventh year – was hosted by CET, a leading provider of specialist outsourced services, and employees from its Castle Donington office were big winners on the day for their work in property assurance and home emergency claims management.

CET’s Castle Donington team picked up three awards in total, with prizes ranging from £200 in John Lewis vouchers to an all-expenses paid weekend trip in the UK. Beth Pearson, Home Emergency Supervisor, walked away with the Employee of the Year award, after being nominated for her ‘sheer endeavour and hard work’ which sees her consistently put the customer first, motivating her colleagues to give the best possible service to people in distress.

Beth’s colleague Rebecca Simpson, Home Emergency Claim Handler, was presented with the Technology Champion award for her contribution to the company’s drive to improve service through the implementation of technology, as well as her adaptability and flexibility when it comes to road-testing new developments before roll-out. Louise Shepherd, Internal Operations Manager, took away the Giving Our All award. Named after CET’s motto, the award recognised Louise’s consistently outstanding service to policy holders and colleagues alike, after she was nominated by her peers for being an example to follow.

Chief Executive Bob Blunden, who hosted the ceremony, commented: “Every year our awards are hotly contested by teams from as far afield as Scotland and Kent, so for our Castle Donington team to win three prestigious awards is testament to their dedication and expertise. Working on behalf of many major home insurance providers, our teams assure professional, empathetic and knowledgeable service at every stage of the claims process.”

An important part of the awards ceremony was a presentation by Gini Smith, Senior Fundraising Manager from Macmillan Cancer Support. In just two hours, the awards attendees managed to raise an impressive £1,310 which can fund some 49 hours of nursing care, or seven Macmillan heating grants. This generous sum is added to the £6k+ that has already been raised through a variety of staff-initiated events.


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