The team at long-standing Leicestershire house builder, William Davis Homes is in celebratory mood after securing coveted 5 Star status for the second year in succession. The announcement follows the results of the national new home customer satisfaction survey conducted by the NHBC (National House Building Council) on behalf of the HBF (Home Builders Federation).
Recognised as the ‘gold standard’ for housebuilders, William Davis Homes not only achieved the maximum 5 Star rating but scored in the top fifteen of all housebuilders judged, making the award particularly significant and placing the company ahead of some of the biggest names in the industry.
“To achieve this accolade again this year is excellent news for the whole team and demonstrates our continued commitment to quality, attention to detail regarding design of both our homes and developments, craftsmanship and excellent customer service,” commented Guy Higgins, managing director.” The news that we are now recognised as one of the top fifteen housebuilders in the country is particularly pleasing because it is the result of independent, positive feedback from our homeowners, the people who really count.”
The nationally recognised annual survey polls new home owners on a range of subjects including the buying and handover process, design and layout of property, communication of information from the housebuilder, quality and timekeeping. Customers are also asked if they would recommend their builder, with the percentage of corresponding answers revealing the final star rating ─ 93% of William Davis customers would recommend them, resulting in the company being awarded the maximum five stars.