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Kettering HR firm through to national award finals

HR Solutions of Kettering is through to the finals of a national business awards for its commitment to customer service excellence.

The inaugural SME National Business Awards, which takes place on Saturday 1st December at Wembley Stadium in London, will see HR Solutions go up against 13 other competitors from across the UK in the hotly-contested Service Excellence category.

This award comes hard on the heels of the company’s success in the regional version of the awards last month – the SME Northamptonshire Business Awards – which saw HR Solutions go into the awards as finalists in two categories and come away as Runner Up in the Business of the Year Less Than 50 Employees category.

Greg Guilford, Chief Executive Officer of HR Solutions, said: “We were delighted to be announced as Runner Up in the SME Northamptonshire Business Awards for the Business of the Year Less Than 50 Employees category, and now have our sights firmly set on the national Service Excellence prize.

“Providing excellent customer service is second nature to us and has really helped our organisation to grow. We started in 2001 with one client and have grown year-on-year through providing the very best service and HR advice possible and now have a client base of 300 and staff of 19.

“Being an SME ourselves, we understand how vitally important customer service is to a business. Some of our clients have been with us since the beginning which tells us that we are doing something right. As we have grown, we have been careful to take on people who share our ethos of putting the client at the heart of everything we do, offering peace of mind and allowing business owners to focus on growing their business while we help manage and protect their biggest assets – their staff.”

HR Solutions supplies outsourced HR support to clients from small care agencies to multi-national technology firms, and boasts over 300 clients in a wide range of industries including financial services, charitable, medical and hospitality sectors. Services available include HR health checks, bespoke documentation and handbooks, employment advice and more.