Three members of the Andrew Granger & Co lettings team: Andrew Peacock, senior lettings administrator, Roisin Foster, senior lettings negotiator and Angela Porter, lettings negotiator, have all completed the first of four modules needed to receive the accreditation.
The Level 3 Technical Award in Residential Property Management qualification gives letting agents a comprehensive understanding of the industry as a whole. Within the course there are four units: general law, health, safety and security in relation to residential letting and property management, legal aspects of letting and management, residential property letting practice and residential property management practice.
Jill Griffiths, director of the Andrew Granger & Co lettings team, explains why the decision was made to invest in the qualifications: “We are always happy to invest in our team; doing so helps us to improve the customer experience and makes the process of letting a property run smoothly.
“These qualifications will assure landlords that we are the best choice to manage their properties and tenants will know that we are best placed to find them a new home and take care of them during their tenancy.”
To pass the qualification, a mark of 70% or higher must be achieved on each module. The team aims to complete the remaining three units over the coming months and hopes to receive the award by the end of summer.
“Teamwork has been the key to our achievement,” comments Andrew Peacock. “Angela, Roisin and I have worked very hard to ensure that we passed our exam on the first attempt. It was challenging, but we are now even more enthusiastic about sitting the remaining modules and completing the award.”