Utilita Energy, Britain’s fastest growing independent energy supplier, has confirmed the acquisition of the Chesterfield-based call centre specialist, bvocal.
All 325 bvocal staff – 225 at its Chesterfield HQ and a further 100 at its Sheffield centre – will become part of the Utilita group of companies. Utilita has worked with bvocal since 2014.
The changes come into effect immediately and means Utilita now has more than 1,000 staff.
Utilita Energy’s customer numbers have shown strong growth in recent years. The supplier expects to reach 500,000 customers in April – up from just over 200,000 as little as 18 months ago.
Steve Parker, Director of Sales and Marketing at Utilita Energy, commented: “bvocal has played an integral role in the growth of Utilita and has proved to be a highly successful sales channel.
“With this in mind, it made perfect sense to bring bvocal into Utilita in a move that will be mutually beneficial. As we continue to grow, bvocal will play a key role.”
Paul Stubbs, Managing Director at bvocal, added: “This is a fantastic business opportunity for both companies.
“Utilita has been bvocal’s only client for the past two years – this deal is great for our brilliant staff, who will now benefit from working for Britain’s fastest growing independent energy supplier.”